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[Bug]: OpenScreen crashes when starting a recording on Ubuntu 24.04 #1340
I installed OpenScreen 2.1.1 on Ubuntu 24.04. When I select the screen and start recording, the application crashes with this error:
The Linux capture helper exited (code=null, signal=SIGSEGV)
The crash report shows a segmentation fault inside OpenScreen's bundled FFmpeg library (libavcodec.so.62) while opening a video codec (avcodec_open2).
My system has AMD Radeon graphics. VA-API is available and reports H.264 encoding support.
Could you help identify the cause and advise how to fix this?
Thank you.
Thanks for the report. The libavcodec crash in avcodec_open2 is a lead, but your report says both Ubuntu 24.04 and 22.04: which one is it? Could you also send the Mesa version, the output of vainfo, the lines of the terminal output containing capture-linux after the crash, and a Save Diagnostics file if the app still opens? That tells us which encoder it tried to open.
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EtienneLescot commentedon Oct 19, 2026
Thanks for the report. The
libavcodeccrash inavcodec_open2is a lead, but your report says both Ubuntu 24.04 and 22.04: which one is it? Could you also send the Mesa version, the output ofvainfo, the lines of the terminal output containingcapture-linuxafter the crash, and a Save Diagnostics file if the app still opens? That tells us which encoder it tried to open.